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Guest Post: Eat Grandpa…and Other HR No Noes

I love a good TrenchHR professional. Especially one who is also an aspiring blogger and St. Louis Cardinals fanatic. Adam C. Dennis fits this bill. He’s married to Sarah and father to Abigail, Amelia, & Baby #3 (any name suggestions?) due in August 2012. You can connect with him on his blog (, Twitter (@adamcdennis) or LinkedIn. We all need a good reality check every now and then. The C-Suite always has something to say about HR. It’s not always the most relevant, useful, or interesting. But it’s an important perspective. Today, Adam shares some of the stuff he picked up from a local CEO. 

I went to a luncheon for my HR network where a local CEO spoke on the qualities needed in human resources professionals. Here’s what I walked away with…

  • Know when to say ‘Yes’ and ‘No’. Can you image how effective we would be as HR professionals if we could learn to say those two little words – at the right time – with good reason and support? Image how many situations we could avoid or opportunities could create.
  • Be a problem solver. Let’s be the ones that the C-Suite can go to in order to get things done. Business is changing and we need to have the acumen to change with it. Start by figuring out how something can get done rather than why it can’t.
  • Articulate. When we deliver news – good or bad – let’s do it with confidence and clarity. As with punctuation, learning to communicate based on situational dynamics can save someone.
  • Empathize with employee needs. So often we become the last hope for employees. They may be facing a first offense or a final warning, but either way we should be sensitive to their needs.
  • Protect the company from harm, but stretch it just the right amount. Know your organization’s limits and make sure its always pushing up against them. Otherwise, performance is sub-optimal.
  • Over deliver. This doesn’t mean sandbagging. It means giving not only what’s expected, but also offering up just a little bit more. That ‘little bit more’ is what will make us exceptional.

I believe any combination of these 6 simply intuitive qualities will make us greater assets to our organizations, our customers, and our employees. What say you?

Image Credit: Caption of the Day


A Bunch of Loose Monkies at #SHRM12

There’s a new job seeking experience in town. They go Beta in about a month. They’re making a bunch of noise. They’re getting some notice. And they’re a bunch of loose monkeys (monkies). I met with them yesterday on the floor at the SHRM Annual Conference in Atlanta. Check it out.   Image Credit: Express Monorail (via…


The Madness of #SHRM12. A Video.

If you’ve never been on a conference exposition floor with 650 vendors, 6,000 vendor professionals, and close to 14,000 conference attendees, here’s a glimpse of what it’s like. WARNING: You might get sea sick…  


Are Service Awards Dead?

From the Expo Floor of #SHRM12, an interview with Mike Byam,  the Managing Director for Terryberry, long-time provider of workplace loyalty awards. I say the answer to this question is “no.” Mike thinks so too. Yes, the audio sucks…get over it. There are like 14,000 people in the background.


Trust. Fail. Choice.

This is the second year SHRM has had a “Practitioner Exchange Series” as part of its annual conference. The track is devoted entirely to hearing from Trench HR Professionals on what actually works– as opposed to hearing from consultants or vendors about what should work. It’s so important that SHRM has this track and that…


Innovation. Slow it Down, Baby.

If you Google “innovation” you get 411 million hits. That’s a lot. If you Google Charlie Judy you get like 200. That’s not. There’s a really simple reason for this: Innovation is just a lot more interesting. And it’s pretty damn important too.  According to an annual PwC survey, “CEOs say the race to innovate…


You Will Have to be Twice as Good

I hustled from Atlanta Hartsfield this afternoon so I could make it to the 2012 SHRM Annual Conference and Exposition in time to see the opening address from Condoleezza Rice. Her resume looks twice as good as yours (or mine) ever will. And this is not by accident. More on that in a second… Hank…