Category Archives: Communication

Shiny Objects, Blue Oceans, & Rap…Oh My!

Innovation innovation innovation. Our world drips with innovation. Some of it is BIG innovation – Siri, SpaceX Dragon, Brain-Controlled Robotics, Spanx for Men. But while we hear less about it, most of it is LITTLE innovation. Incremental advancement. In fact, what makes many organizations (and the people behind them) so damn successful is their relentless…

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Young, Impressionable, and Bad Communicators

In my not so humble opinion, there is really only one skill in the world of work that trumps all others: communication. Strong communicators almost always get the edge. Not only is it central to everything we do in the workplace, but we tend to gravitate toward people who we like to listen to and…

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The Agony of I’m Sorry

Today’s Wall Street Journal had a front page story entitled “U.S. Agonizes Over Apology to Pakistan.” Six months ago “U.S. led forces accidentally killed two dozen Pakistani troops at the Afghanistan  boarder.” Because of politics, the strong aversion to looking weak, and the general stickiness of middle-eastern diplomacy, the U.S. has struggled with how best…

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Guest Post: There is Nothing Bigger than the Little Things

Ben Eubanks was one of the first people to draw me into the social media space. He’s been a fixture in the online HR community as a prolific blogger over on UpstartHR…he gets this business. As a father of young twins, a full-time HR Professional, a leading HR Conference founder, and industry pundit, I just…

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Zero to Hate in Two Seconds

I struggled with whether I should even attempt to tackle this topic. But Ozzie Guillen and his shenanigans are just too juicy to pass up. For those of you who could give two shits about the wide world of sports (and I applaud you) or have been holed up in your parent’s dark and dank…

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