Posts Tagged ‘Procedures’

Nonsensical HR

November 6, 2009 Charlie Judy 3 comments

nonsensicalI caught a tweet the other day from an unnamed tweep who was suggesting that even though she had a big HR exam the next day, she wasn’t stressed because HR was “common sense.”  I fumed on this a bit.  Then I realized I myself have made a career out of HR and never once took a class in school.  I started as a CPA…a profession not well-known as an HR breeding ground.  Somehow I just picked up the interest and the know-how along the way (thanks to some really good mentors and a lot of on the job training).  But I think a lot of what has helped me along in my HR career has come from simply applying “common sense.”  In fact, sometimes I think I’ve purposely avoided “the book” on this subject for fear of dehumanizing my approach.  Now “what comes natural” doesn’t always mean it’s right (or legal.)  But I’m a human and my job is about humans, so it kind of makes sense that I can just consult my own gut (and other’s too) from time to time.  Maybe that’s what truly distinguishes a good HR person from a mediocre HR person – the ability and willingness to apply gut and instinct to workplace dynamics.  Sometimes this means taking a risk or going against the grain or even breaking “a rule.”   This is a big deal for me these days…I’m scared that we’re over-engineering the hell out HR.  I haven’t worked it all out yet, but I”m telling you we get way too caught up in theory, policy, law, procedure, technology, psychology, so on and so forth.  I think good HR is easier than that – not “trivial” mind you, just easier.  I bet if we listened a little harder to what our people were telling us and what our own gut was grumbling about, we’d find that most of the solutions to today’s workplace issues are right in front of us.  I know this doesn’t seem like a terribly substantive post, but that’s partially because I’m on Codeine laced cough medicine and mostly because I’m just starting to chip away at this. I’m warning ya, though, there’s more on this to come…

Categories: Theory Tags: Career, Codeine, Common Sense, CPA, HR Theory, Over-Engineer, Policies, Procedures, Psychology, Technology

If you love some body…

October 14, 2009 Charlie Judy Leave a comment

jailHow many of you have heard the HR Department referred to as Corporate Cops, or HR Police, or Fun Police, etc?  No questions it’s the least favorite part of our jobs, but enforcing policy and procedures is a necessary evil…I get it.  That doesn’t mean it has to be the central focus of what we’re there to do though.  There’s a fine line between enforcing and criminalizing.  Can you enforce without bringing down the hammer of justice?  Can you enforce without “making an example” of your employees? Can you allow your managers to make decisions that they believe are best for the business?  I say “yes” to all of the above.  Here’s what I always say…”It’s not HR’s job to tell you what you can and can’t do; we can only tell you what might happen if you do or don’t.”  It’s about risk management, not capital punishment.  Admittedly, this can not be taken as a black and white interpretation.  It obviously has a lot to do with what your organization looks like, are you public/private, do you have in-house counsel, etc.  But at the end of the day, we’d all be better off if we asked ourselves “what’s the worst that can happen” before locking ‘em up.

Categories: Policies & Procedures Tags: Corporate Cops, Freedom, HR, Human Capital, Human Resources, Polcies, Police, Procedures